General Terms and Conditions United People GmbH

REELL / www.reelljeans.com / www.reellworld.com 

§ 1. Scope
These terms and conditions apply to all deliveries, services and offers of United People GmbH through its online Shop. United People GmbH does not acknowledge conflicting conditions on the part of customers, unless United People GmbH has acknowledged the application of such conditions explicitly in writing.

§ 2. Services
In the online shop you can order clothing goods for personal use in standard commercial quantities. Orders for commercial purposes are not permitted.

§ 3. Contract Conclusion / Transaction of Orders
By placing the products in our online shop, we provide a binding offer for contract completion regarding these goods. The contract is concluded by clicking the “Place order" button at the last step of the ordering process. Before conclusion of the order transaction you will have access to a confirmation window showing the details of your order. With this window you can review and correct your entries. Immediately after submitting your order you will receive an email confirmation of its receipt (order confirmation). Your contract partner is:

United People GmbH

Im Hammereisen 65
47559 Kranenburg
Represented by the executive director: Ben Klaassen, registered in the commercial register of the Local Court of Kleve under HRB 10983.

At any time after submitting your order you can view the order information at "My account.”

§ 4. Contractual languages
The languages used in the contracts between United People GmbH and the customer are German, English and Dutch.

§ 5. Delivery / Shipping
Delivery will take place at the delivery address you have provided. When possible you will receive your order in a single shipment. If separate shipments are necessary due to technical or logistical reasons, e.g. because the items you have ordered must be packed separately or shipped differently, this will not give rise to any additional costs on your part in principle. In the case of prepayment the delivery times provided are based upon payment of the money into our bank account.

§ 6. Self-supply reservation
We preserve a right to cancel an order if we are not supplied by our own suppliers not caused by a fault of ours and if the ordered product is unavailable. In this case you will be notified as soon as possible.

§ 7. Payment
You can pay using the choice of payment options stated in our offer. By selecting prepayment as the method of payment we will send you immediately after your order a confirmation of order and a further e-mail with payment information and banking details. We will ship your goods only after receipt of payment. The invoice amount is due to be paid to our account within 10 days after receiving the e-mail "Payment information”. In case of a foreign bank transfer you have to bear any charges of your bank.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: Germany and the Netherlands.

The payment methods Pay in 14 days is only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

§ 8. Prices and Shipping costs
At the time an order is placed the prices listed apply. These prices are given in euros and include the statutory VAT applicable at that time. Whether and which shipping costs are applicable to your order you may find within our shipping conditions.

§ 9. Warranty
In the case of defects in delivered goods statutory rights apply.

§ 10. Reservation of title
Until full payment of the purchase price the goods remain the property of United People GmbH.

§ 11. Applicable law
The law of the Federal republic of Germany applies to the exclusion of the CISG (United Nations Convention on Contracts for the International Sale of Goods, UN-Kaufrecht), unless mandatory international consumer law dictates otherwise.

§ 12. Data protection
Your order and the data provided with it are stored by United People GmbH. All data collected by us is exclusively used and processed in accordance with our data protection provisions and in compliance with relevant data protection statutes.

§ 13. Miscellaneous provisions
Should any of these provisions prove to be or become invalid, this does not affect the validity of the remaining provisions.

§ 14. Online Dispute Resolution
EU Commission platform for online dispute resolution: https://www.ec.europa.eu/consumers/odr